Ordering from narukistore.com is easy. When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO CART’.

Once you have your desired items in your Cart, click the ‘CHECK OUT’ button.

Next, enter any discount coupon codes at the top that you may want to use to discount the price.

Finally, complete the Shipping address and payment method. A confirmation email will be sent to your registered email address containing the contents of your order!

It is only possible to cancel make a change to your order within 24 hours of placing it. You must immediately contact us (within the 24 hours) with your change/cancellation.

Yes we do custom orders. Kindly send us a message with the details on naruki@Narukistore.com

Please send us an email naruki@Narukistore.com

We allow the return and exchange of unworn and non-defective items, If we receive them within 14 days after it was delivered to you.

Delivery costs are charged during checkout. We charge a flat rate shipping fee (shipping fee is for first item only) and additional items in your cart ship free.

Currently we accept PAYPAL and CREDIT CARD Payments only. But we are working to include other payment channels.

We ship out all orders within 2-3 business days via DHL EXPRESS. Delivery date depends on your location and your availability. It takes 1-2 business days within Kenya and 3-5 days internationally.

Please take a deep breath and accept our apologies. We are really sorry for our mistake. Please send us an email with your order number and how we can help out.

Please send us an email naruki@Narukistore.com

We allow the return and exchange of unworn and non-defective items, If we receive them within 14 days after it was delivered to you. For additional details on returns and exchanges, visit our RETURNS & EXCHANGES page.

We ship all our orders worldwide via DHL EXPRESS. Kindly click / copy and paste the link below and enter the tracking number on the order when it was marked as complete.

https://www.dhl.com/en.html

Shopping on our site is safe and secure. We work hard to protect your privacy and personal information.

Once you have ordered from our Site, you get an email notification with an invoice of the items you have ordered.
We process your order and ship it via DHL EXPRESS within 3 days. You get an email notification from us that your order has shipped and you are provided with a tracking number where you can track your package.

Ordering from narukistore.com is easy. When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO CART’.

Once you have your desired items in your Cart, click the ‘CHECK OUT’ button. Next, enter any discount coupon codes at the top that you may want to use to discount the price. Finally, complete the Shipping address and payment method.

A confirmation email will be sent to your registered email address containing the contents of your order!

We generally respond within 24 hrs during our regular office hours which are Monday- Friday, 9am-5pm EST. Please visit our Contact us page.

Yes you receive an invoice via email once the payment has been processed.